Learn how Verint’s TimeFlex Bot provides a radically better way for contact center agents to manage their own schedules while balancing the needs of the business and your customers. Visit http://verint.com/timeflex to learn more!
Verint
Software Development
Melville, New York 150,496 followers
The CX Automation Company
About us
Verint® helps the world’s most iconic brands build enduring customer relationships by connecting work, data, and experiences across the enterprise. With this approach, brands can navigate and thrive as they adapt to the future of work, eliminate the inefficiencies created by organizational and data silos, and consistently deliver differentiated experiences at scale across every interaction. Our solutions help brands close the gap created when they lack the resources required to deliver experiences that fulfill customer expectations. Closing this Engagement Capacity Gap™ helps them build lasting relationships with customers and drive real business results. The Verint Customer Engagement Platform draws on the latest advancements in artificial intelligence and analytics, open integration, and the science of customer engagement to meet ever-increasing, ever-shifting consumer interactions and demands. We help our customers to drive even greater value from their technology investments by working closely with a broad ecosystem of solutions and partners. With Verint, brands can finally unlock the potential of customer engagement across every area of the business to deliver consistently differentiated experiences to their customers and employees, and do so at scale to realize tangible business results. Global Presence • Headquartered in Melville, N.Y., with 40+ offices worldwide • Powered by 4,500 dedicated professionals and a global partner network Closing the Engagement Capacity Gap Brands today are challenged to deliver quality customer experiences across dozens of engagement channels, hundreds of customer journeys, and millions of interactions – all with the same team and resources. This results in an Engagement Capacity Gap. Verint solutions are uniquely geared toward closing this gap. More than 10,000 organizations in over 175 countries—including more than 85 percent of the Fortune 100 — rely on Verint. To learn more, visit: www.verint.com
- Website
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https://www.verint.com
External link for Verint
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Melville, New York
- Type
- Public Company
- Founded
- 1994
- Specialties
- Customer Engagement Optimization, Customer Analytics, Engagement Management, Workforce Optimization, Contact Center, Branch and Back-office Operations, Video & Situation Intelligence, Artificial Intelligence, Chatbots, Automation, Compliance, Call Center, Workforce Engagement, Voice Of The Customer, Fraud, Intelligent Self-Service, Boundless Customer Engagement, Engagement Capacity Cap, and Customer Capacity Gap
Locations
Employees at Verint
Updates
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https://lnkd.in/gNSf3WvY Calling all managers—do you need more time in your day? See how Verint bots unlock your productivity.
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Ready for real AI outcomes you can achieve in days? Register for this webinar to learn how Verint’s team of AI-powered bots deliver CX automation by augmenting your human workforce. This new workforce of humans and bots working together allows organizations to do more with less. Join us on May 2, at 1 p.m. ET as Heather Richards & Kelly Koelliker share more details. https://lnkd.in/gDszYS4G
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This May, we’re excited to be sponsoring Reuters Events: Customer Service & Experience West 2024! Taking place on May 13-14 in San Diego, #CSX24 brings together senior CS & CX leaders from across industry lines with a shared goal – to prioritize their customers and drive growth. Join us as we share the tools, technologies and organizational strategies you need to stand up and place CX in the driving seat of your organization’s success. https://bit.ly/4aA1ets
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Join us LIVE TOMORROW with Verint’s AI Evangelist, Frank Schneider and Roy Atkinson, industry analyst at Clifton Butterfield, LLC as they explore the “10 Bot Commandments” and lessons learned in building and implementing AI-powered bots in the contact center and customer experience environments. 📅 Mark your calendar! Wednesday, May 1, 2:00PM, EST https://lnkd.in/gqj2KieX #customerexperience #customerengagement #AI #Automation
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Join Verint’s speakers in May for data + AI insights for better customer experiences and improved customer retention.
Verint Speakers in May: Leveraging Data and AI for Better Customer Experiences
https://www.verint.com
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Featuring Amazon Web Services (AWS), our annual Public Sector Summit is back! Participate in expert-led workshops, attend customer and partner presentations, and explore proven best practices that can help better serve your community without increasing your resources and efforts. Register today 👉 https://lnkd.in/gt8B9Vbn AWS Partners
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Learn how, Hurtigruten, a leading adventure travel group implements Verint Workforce Management -- agile, cloud-based solution -- combined with Verint Open CCaaS Platform to quickly increase productivity, boost employee performance, and help fuel business growth. https://lnkd.in/eW8Yxuzh #Hospitality #CCWVegas
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Want to learn how you can drive more informed decision making, boost operational efficiency, reduce costs, and elevate citizen experiences? Register for the last session of the TTEC Digital and Verint webinar series and hear from our experts on Thu, May 9 at 1:00 PM EDT 📅 https://lnkd.in/guYSmQ8Y
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Understanding behavioral data is critical to the success of your contact center. In this webinar you’ll learn how Verint can capture this behavioral data from multiple data silos across the enterprise to achieve significant ROI for your organization. Register today and meet us on June 13th, at 1 p.m. ET to hear from David Singer & John Clark on this topic. https://lnkd.in/gDszYS4G
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VRNT
NASDAQ
20 minutes delay
$30.71
0.43 (1.42%)
- Open
- 30.27
- Low
- 30.27
- High
- 30.825
Data from Refinitiv
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